Refund Policy at Whisker Bark

Returns and Refunds

All refund requests are subject to review and approval. Once we receive your return, we will inspect the item(s) to ensure they meet our return conditions. You will be notified via email whether your refund request has been approved or denied.

If your refund is approved, it will be processed to your original payment method within 10 business days. Please note that it may take additional time for your financial institution to post the refund to your account.

Eligibility for Refunds

To be eligible for a refund:

• The item must be unused, in its original condition, and returned in the original packaging.
• Returns must be initiated within 30 days of the delivery date.
• Proof of purchase (receipt or order number) must be provided.
• Certain items (such as perishable goods, custom products, or clearance items) may be non-refundable. These exclusions will be clearly indicated on the product page.

We reserve the right to refuse a return or refund if the returned item does not meet our conditions.

Delayed or Missing Refunds

If more than 15 business days have passed since your refund was approved and you have not received your funds, please first check with your bank or credit card provider. If the issue persists, contact us at contact@whiskerbark.com, and we’ll be happy to assist you.

Final Notes

By making a purchase at Whisker Bark, you agree to this refund policy. We reserve the right to update or modify this policy at any time without prior notice.